Login Support
Please use your
Browser BACK button
anytime to return to the Login screen.
Please enter your email address
below to check if you have an account in the Lab.
Please try typing your password (not copy and paste). Copy and paste can add a space
character at the beginning or end of your password.
If above fails, try the Password reset
below. You will have up to 60 minutes to activate the reset link.
Turn pop-up blocker OFF
It's always a good rule of thumb to restart your computer and clear your browser cache when encountering issues.
How to clear cache (all browsers)Check your Internet speed
You should see a minimum of 10Mbps speed. If under 8Mps - this could account for issues in the Lab.
Passwords are case-sensitive.
Do NOT copy and paste password - Type it in to avoid accidental spaces
etc
If your account (email) does NOT exist, you need to contact the Lab Administrator
or see if there is a Registration form
on the webpage.
If you are resetting your password
, you will receive an email with a link which will expire in 1 Hour. If you take longer than 1 hour, you will need to reapply for your password reset.
Please contact your Lab Administrator
for assistance.
Jo Tropea via email: Joanne.Tropea@mh.org.au